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Relationships Scotland Privacy Policy

Your privacy is important to Relationships Scotland (we” or “us”) and we are committed to ensuring that your privacy is protected. This Privacy Policy explains what information we collect, why we collect it, where we disclose it and how you can instruct us if you prefer to limit the use of that information.

What Information do we collect about you:

We collect information about you when you complete:

RS Annual Renewal Form

Application Form for one of our Courses

Application form for a CPD Event or other Training Event

Application Form for Employment

Website “Contact Us” Form

This could include the following:

  • Full name
  • Email address
  • Telephone number
  • Details of your enquiry
  • Name of your organisation
  • Curriculum vitae details (for those enquiring about jobs)
  • Qualifications

Annual Renewal

We maintain a Register of all counsellors and mediators who are qualified and eligible to practice within our network of Member Services. Eligibility is assessed on an annual basis.

Member Services shall only use relationship counsellors, family mediators, sex therapists and other practitioners who are working in accordance with the professional standards set by the Relationships Scotland Network, and those required by the professional or governing bodies appropriate to each discipline (e.g. COSCA, BACP, the Office of the Lord President of the Court of Session of Scotland, etc.).

Member Services providing family mediation must meet the requirements necessary to enable the National Office to accredit mediators for the purposes of the Civil Evidence (Family Mediation) (Scotland) Act 1995.

This information is gathered on the basis that the information we are processing is provided because it is in the legitimate interest of both ourselves and practitioners to be on our Registers. It will only be used to assess your eligibility to be on the Registers.

We will collect personal information such as your name and contact information (address, email address, phone number). Depending on the event being applied for, we may also ask you to provide information relating to personal circumstances, professional or educational experience where relevant to the training course or CPD.

CPD

When you attend one of our professional CPDs or conference events, we will ask you to provide personal contact details including name and contact information (email address, postal address and telephone number). We will also ask you certain details about your current occupation. This enables us to contact you so we can process payment and ensure the course is right for you.

Professional Training

For our professional training courses (or an open evening, taster training), which culminate in an academic application process, we will also request that you provide some information on your education, your date of birth, experience and some other personal background details. We need these in order for us to satisfy the application criteria set by ourselves and/or our validation partners. Some courses require you to submit a piece of writing or attend a personal interview, in confidence. For certain qualifications we will also ask you whether you have previously attended therapy.

This information is gathered on the basis that the information we are processing is provided because it is in the legitimate interest of both ourselves and you (the trainee or potential trainee) to be used so the course can be delivered. It will only be used to assess your suitability to be accepted onto the training that has been applied for.

During the course of our trainings you may be encouraged to exchange views and information with fellow course members/trainees. This is done on the basis that both individuals consent to the communication themselves and such interactions are not monitored or gathered by us in any way.

How will we use this information:

We will use your personal information to reply to any correspondence or jobs applications you have sent us, for quality, training and evaluation purposes, to help us monitor and improve our services, or to provide information or services you have requested.

Will my personal data be shared with other organisations?

We may need to pass your personal data to one of our Member Services or practitioners to allow us to provide you with the information or services you may have requested.  All of our Services are registered with the Information Commissioner’s Office and adhere to strict security standards.

Relationships Scotland courses are validated by COSCA, COSRT or College of Mediators. In order to provide these programmes, we are required to share information with these organisations in order to enrol you onto the courses, where required.

As our courses may also provide you with a qualification, when you graduate we will also share with the appropriate representative body (eg COSCA, COSRT) confirmation of your qualification. We will notify you at the end of your course when this will happen.

Information will also be shared, where appropriate with approved external markers or verifiers.

In exceptional circumstances such as dealing with fraud, credit risk, dealing with abusive online behaviour, to enforce rights, to protect property, to protect human safety, if the law requires it; or if we sell or merge any part of our business, we may pass your personal data to another person or organisation to use for their own purposes.  We will not otherwise disclose your personal data to anyone outside Relationships Scotland to use for their own purpose without telling you, for example, by updating this privacy policy.

Where will my personal data be kept?

Once we have received your personal data we will use recognised industry standard procedures and security features to try to prevent unauthorised access.

Your personal data will be under the control of Relationships Scotland.  It will be held on our computer system.  Parts of our computer system, including our website and email are provided by our UK suppliers of computer systems, and are provided for Relationships Scotland sole use. When we print your personal data this will be in the possession and control of our employees and kept in locked cabinets.

Marketing

When you register for a training event, we will ask you whether you wish to receive information from us about other training events and related activities at Relationships Scotland which might be of interest to you. We will not sell or rent your information to third parties for marketing purposes.

You have a choice about whether or not you wish to receive information from us. We will not contact you for marketing purposes by email, phone or text message unless you have given your prior consent.

If you do not want to receive direct marketing communications from us about the vital work, we do and our exciting products and services, then you can indicate your preferences as part of the registration process.

Access to your information and correction

You have the right to request a copy of the information that we hold about you.  If you would like a copy of some or all of your personal information, please email gdpr@relationships-scotland.org.uk or write to us at 18 York Pl, Edinburgh EH1 3EP

You may ask us to correct or remove information you think is inaccurate

Cookies

Like most websites, this one uses ‘cookies’, small packets of data that are stored in your web browser. Cookies help us to identify information such as how many people are using our site and what devices they are using. This allows us to tailor our service to best meet the needs of the people using it.

You can manage how your browser handles cookies, or refuse them altogether, by changing your settings. www.aboutcookies.org has useful information on how to manage cookies in your browser.

By using this website, you are giving consent to our use of cookies.

Changes to our privacy policy

We review this policy regularly to keep in line with changes to GDPR.  This privacy policy was last updated on 16th May 2018

How to contact us

Email gdpr@relationships-scotland.org.uk or

write to us at: 18 York Pl, Edinburgh EH1 3EP